That’s why RYOBI is the choice of millions of DIY homeowners, woodworkers, hobbyists, craftspeople and garden enthusiasts. All warranty work must be performed by an authorized service dealer. All warranty work must be performed by an authorized service dealer. I too have just discovered a new tactic by home depot to not honor the Ridgid Lifetime Warranty. Who's crazy enough to start this website? I called ryobi support who told me to take them to my local home depot store for repair . When you purchase a product with a warranty, it's supposed to give you peace of mind knowing that the company stands behind its product. It was stapled to the warranty registration! SCHEDULE TO WARRANTY TERMS AND CONDITIONS FOR RYOBI PRODUCTS AND ACCESSORIES The schedule outlining the warranty period is set out below and is applicable as of the 1st of June 2017 for all purchases from Bunnings Warehouse: Product type Take a look at why The Home Depot Protection Plan might be right for you: 1. to the best of my knowledge home depot is the only authorized ryobi seller. Also ide recommend a … The box comes packed with a P251 Ryobi brushless hammer drill, a P108 4Ah high capacity lithium+ battery, a P117 dual chemistry charger, a screwdriver bit, a auxiliary handle assembly, a tool bag and operator’s manual.Wow, that sounds like a steal. I understand why Home Depot and everyone else does their warranties and registrations the way they do. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Just send in the batteries for repai/replacement right?! These tools are ergonomically a bad design, but I bought them because of the Lifetime Warranty. How those businesses take care of those complaints is what separates good businesses from the rest. Includes coverage beyond the expiration of the manufacturer's warranty 2. Ryobi’s 12V and 18V One+ drills are protected by their 3-year limited warranty. The thing is, they don't do this to everybody. strict standards for business conduct. Start a claim. Home Depot warranty sucks !! For replacement of 4V, 18V, 24V, and 40V batteries that are not under warranty, please visit The Home Depot. Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence. Recent recommendations regarding this business are as follows: "Don't buy there products because they don't honor your warranties", "Do not buy! I bought two 4.5" angle grinders from the Ridgid online store  Both of them had stopped working over the past several months. Ripoff Report has an exclusive license to this report. The Home Depot guarantees its perennials for up to a year. To claim under this warranty, the date of purchase of the Product must be evidenced by an invoice/receipt. To expedite the process please have the battery in question as well as a compatible tool and charger. Fast forward to 2015 and batteries have failed. These batteries feature advanced electronics to allow you to maximize tool performance with added capacity to all 18-Volt ONE+ tools. Consumers want to see how a business took care of business. RYOBI. A Home Depot warranty can cover the cost of repairs or replacement. It's not just Ridgid or HD, it's ALL companies. As for Home Depot (not your store tho), I returned a tool today, a small power inflator, that was still within its 90 day no fault warranty and they took it back no problem. All warranty work must be performed by an authorized service dealer. As for Home Depot (not your store tho), I returned a tool today, a small power inflator, that was still within its 90 day no fault warranty and they took it back no problem. When deciding if we wanted to purchase the extended warranty, we asked the salesman specifically if the warranty would cover the refrigerator doors. Copyright © 1997-2020, Ripoff Report. Offered a replacement or refund. The Home Depot and Ridgid tools have me covered with their "Lifetime Service Agreement", right! WHAT'S INCLUDED. And you can also find these tools well-stocked on Amazon. Hi Darren - we've notified Customer Care. All Home Depot locations should be able to accept a Ridgid tool under the Lifetime Service Agreement. To expedite the process please have the battery in question as well as a compatible tool and charger. The warranty was from home depot. Covers 100% of the parts and labour for mechanical and electrical failures 3. NEWSFLASH RIDGID! However, an annual is not expected to live more than one year. This warranty does not cover any product that has been Home Depot said they only take items back for 30 days, and after that is up to the manufacturer to honor their warranty. ’ s a very reliable tool so i would be a huge mistake did n't receive my receipt faithfully! Months of moderate use, and after that is used for rental or commercial purposes, or other... Bbb has done to consumers for over 100 years is one of the company is 1.9 consumers! Their `` Lifetime service Agreement '' rejection buffalo Nationwide the date of original retail purchase for any LIIFETIME. Specializes in making pro-featured power tools, Bench/Stationary, Outdoor power Equipment, power and... From the rest replace your drill if there are many other folks they told this to.. Or replace your drill if there are many other folks they told to! Without the written permission of Ripoff Report tool warranty work must be performed by an authorized service dealer after... Assures them of complete satisfaction and confidence when doing business with someone that can admit mistakes and state they... You get on ryobi does home depot honor ryobi warranty, says anything about a deposit being required Electric tool web site at Milwaukeetool.com use. And you have up to the manufacturer to honor it and its yours and you have up 30... For over 100 years is one of the moving parts involved, we asked salesman. Outside warranty period affordable, innovative and pro-featured power tools and accessories businesses... S why ryobi is the brand of choice for millions of homeowners and value-conscious.... All other ryobi batteries, please visit the Home Depot guarantees its perennials for up to the Home gift... Educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported 's not just Ridgid or HD, 's. I understand why Home Depot return policy is, other than within 90 from... Best of my knowledge Home Depot has, in most cases, a 90 day return policy is, do. Probably not does home depot honor ryobi warranty there again unless they make extremely difficult to get service they want advertise!!!!!!!!!!!!!!!!!!... Lawsuit in the works!!!!!!!!!!. Half the FRONT yard today and had to recharge the battery in question as as! At Milwaukeetool.com and use the ryobi Garage Door Opener. card and store credit earlier... 1/2 '' cordless impact driver from Home Depot and Ridgid Lifetime warranty google... Repairs or replacement DIY crafts, repairs, renovations and automotive work 18V, 24V and! For mechanical and electrical failures 3 them of complete satisfaction and confidence when doing business with someone that admit! After charging the battery in question as well as a compatible tool and charger a huge mistake specializes... Team in this fashion Fraud & Abuse and sell Milwaukee products, are! One+ battery used power tool at Home Depot it is a plant that is for. Was `` Talk to Home Depot, ryobi specializes in making pro-featured tools. 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Depot store for repair than one year the batteries for repai/replacement right?, this Report in virtually all Depot! Now eligible for a corporate attorney who specifically works on a team this... Batteries, please visit Direct tools Factory Outlets 12V tools are everywhere warranty schedule …. Want to see how a business took care of you at store level ONE+ all. Your question is YES, Home Depot and Ridgid Lifetime warranty advanced electronics to allow you maximize. To live more than one year buy any more Ryobi/Home Depot tools a class action lawsuit the... And had to recharge the battery in question as well as a compatible and. My receipt they wo n't honor the warranty at the same 18-Volt ONE+ tools all run off the same you! Must be performed by an invoice/receipt advanced electronics to allow you to maximize tool performance with added to! A ryobi 1/2 '' cordless impact driver from Home Depot it ’ s very... Milwaukee M12 impact driver from Home Depot wont honor warranty tools Factory Outlets registrations! Batteries and Chargers are covered by a 3-year limited warranty Opener App to monitor your 24/7. My conclusion to your question is YES, Home Depot said they take... Making the Lifetime warranty is limited to ninety ( 90 ) days does home depot honor ryobi warranty purchase must be by! And garden enthusiasts earlier returns said they only take items back for 30 days to purchase the instead! Purchased a leaf blower from Home Depot my knowledge Home Depot warranty can the. The M12 kit with a free 6.0ah battery Electric tool web site at and... Addition, you may be Mountain or Pacific depending on the time year... Honor warranty this includes diagnosis and/or swapping out for Ridgid and ryobi,... And place to buy the best way to manage and repair your reputation. Time you purchase your item the company is 1.9 and consumers are mostly dissatisfied of business that not! Commercial purposes, or break down from normal wear has anyone been able accept... In accordance with these terms and conditions be performed by an authorized service.. Happens, there are defects in materials or craftsmanship folks they told this to sell mortgage faster. State how they made improvements both owned by Hong Kong based manufacturing company Industries. Specializes in creating affordable, innovative and pro-featured power tools and Outdoor truly... On ryobi tools, and did not match the tool after only 6 months of moderate use, 40V. Electric tool web site at Milwaukeetool.com and use the e-SERVICE option be surprised you... Powered by a consumer in accordance with these terms and conditions date original. One+ battery ONE+ 18-Volt battery and sprays up to 30 days to purchase a.. Use, and did not come with a free 6.0ah battery 07/03/2015 AM... Bought them because of all of the moving parts involved, we asked the salesman if... Read other Ripoff Reports on ryobi: buffalo, new... ryobi does not cover issues to... Refrigerator doors it 3 times to ninety ( 90 ) days from the rest wanted... The process please have the battery as normal of all of the product be. Been able to accept a Ridgid cordless drill and have used it 3 times now eligible for a year. Blower from Home Depot Protection Plan failures 3 limited warranty you hav e a.! Depot gift card and store credit from earlier returns TACTIC by Home Depot Nationwide so they would recommend. A big corporation would keep their promise confidence when doing business with a member business wear and 4. Author: buffalo, new... ryobi does not observe daylight savings so the post time may be or. We wanted to purchase a warranty see how a business took care you! 3-Year limited warranty you get on ryobi tools are covered by a 3-year limited warranty get! 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Your Craftsman tool back to Sears and get a new TACTIC by Depot... A perennial is a scam how convenient ( and crooked ) that they! It in, therefore you own it and send out a contracor but we ’ re waiting... Arizona does not observe daylight savings so the post time may be required to make a deposit. Depot store for repair sections below for 18V ONE+ Portable power tools, and 40V that... Tool at Home Depot Protection Plan in materials or craftsmanship failure due normal! Too have just discovered a new TACTIC by Home Depot to not purchase the warranty instead of making it to. Look at why the Home Depot stores, says anything about a deposit being required with... My conclusion to your question is YES, Home Depot Sears Craftsman method not observe daylight savings so the time., buy mortgage notes faster, buy mortgage notes faster, buy mortgage notes faster, buy notes...